Effective date: 5/28/2018
What Information Do We Collect?
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you create an account, Contact Us, participate in an online survey, use our online help or online chat tool, newsletter
Basic account information：You provide your email to create an account or subscribe to our newsletter. If you refuse to provide such information, you may not be able to use the Services properly. When or registering on our site, you may be asked to enter your contact information, such as your name, avatar, gender, address, telephone number and email address..
Personally Identifying Information: For example, we may ask for your personal information when you’re discussing a service issue on the phone or email, purchasing a product, At this time, we may collect personal information relevant to the situation, such as your first and last name, email address, phone number, ship address, order number, etc. The Elesol’s product Asin, Sku, data of purchase, and information relating to a support or service issue. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features of our site and some customer
How can you manage or delete information about you?
We provide users with the ability to manage change or delete their data.
Changing your email, use name, and more: You can review and change your personal information by logging into your account and visiting your account settings page.
Unsubscribe：You would like to unsubscribe from receiving future emails at any time,
Deleting your account: If you want to delete your Account, we will enable you to do this in your account settings page. Deleting your Account will entirely remove the content you have published from our systems.
Note：Elesol only collect your personal information when you registering on our site, place an order or subscribe to our newsletter. We will not collect your data such as your GPS position, weight, temperature, blood pressure, body mass index (“BMI”), and other important health indicators.
Third-Party Websites and Services
Our websites, products, and services may contain links to access third-party websites, products, and services to help you know more better of our products, brands, including:
Facebook: Information obtained from the Facebook account you use to login to the website, such as your name, birth date, picture, and other details you may have on your Facebook profile. We do not have any access to Facebook passwords.
Google: Information obtained from the Google account you use to login to the website, such as your name, birth date, picture, and other details you may have associated with your Google account.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard and help prevent unauthorized access to your data, and to correctly use the data we collect. For example, access to your personal data is restricted to our employees, contractors, and agents who need access to such data to perform their assigned job duties.
It is important that you take precautions to protect against unauthorized access to your Elesol products, account credentials, and computer or other devices. If you feel that the security of your account or personal data has been compromised, please contact us. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.
We will retain your personal data for as long as it is necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required or permitted by law.
Privacy of Children
Our products and services are directed to or intended for Children. Elesol sells children’s products for purchase by adults. If you are a minor under the age of 16 (according to the legal requirements of EU member states, the minimum must not be less than 13 years old), you must obtain written consent from your parent or legal guardian before using this product and its relevant services. This product and the relevant services will protect the personal information of minors in accordance with the relevant EU laws and regulations.
California Minors: While the Services are not intended for anyone under the age of 18, if you are a California resident who is under age 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: email@example.com or firstname.lastname@example.org
When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don’t follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the Content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.
Cookies Placed by Third Parties
Controlling and Opting-Out of Cookies
Your browser or device may offer settings that allow you to choose whether browser cookies are set and to delete them. For more information about these controls and to exercise your cookie preferences, visit your browser or device's help material. If you choose to reject cookies, as noted above, you may not be able to use certain features of our websites and services.
Cookies and Other Technologies
Elesol uses “cookies” and “pixel” technology to track e-commerce customer online activities. As it is standard practice on many corporate websites, we gather certain information automatically and store it in log files. As you browse our website, we may gather navigational and click stream data revealing pages visited and how long various features are used. This information includes Internet (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.
We The Services use the following cookies:
Strictly necessary cookies are required for the operation of the Services. Without them you may not be able to sign in or sing up for the Services that Elsol offers.
Allow Elesol use this information (which does not identify individual users) to analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base.
Do Not Track
We currently do not respond to “Do Not Track” requests. Please check back at a future time for updates to our policies.
With a thorough description, and we will try to resolve it.